Quality Management System

As a global company prioritizing customer satisfaction,
KAI strives to provide the highest quality products and services to its customers.
KAI's efforts to provide the best products and
services to its customers have been certified
by domestic and international approval authorities,
including DQMS (the Defense Quality Management System) and the AS Q 9100 (Aerospace Quality Management System).
This demonstrates KAI's commitment to excellence and continuous improvement throughout
the aircraft manufacturing process,
from product development to production,
maintenance, and customer service.
KAI's commitment to customer satisfaction and
trust is realized through strict quality standards
and efficient processes.

Dedicated Organization

KAI's CS Center is an organization that aims to achieve customer satisfaction through organic cooperation among organizations, including quality, customer support, and *IPS functions. KAI has established a rapid customer response system to ensure total life cycle quality and secure customer trust, and strives to proactively identify and meet customer requirements.
*IPS: Integrated Product Support, Integrated System Support